Have you ever ran into a scenario where you would like to have another option for potential customers or clients to reach you quicker from your website? Emails has been a pretty common method for customers reaching out to you, but how would you like to utilize your website to send a SMS text message vs an email? We have a sure fire method that works and the best thing is that it’s FREE and anyone can do it. Keep reading for installation.
I will make this as simple as possible. This will need configuration from the recipient phone number that will be receiving the form.
This method requires the use of utilizing email to sms. Did you know that you can send a text through email? It is true and finding out your email address for your phone number is the only configuration needed.
So unfortunately this is not able to work on Google Voice numbers just yet the way I am explaining here, but am working on an workaround method in order to utilize that number that many of us have. I will give a temporary method of action to use if it will work for your particular situation.
Here are some of the most popular emails for the current carrier of the recipient phone number you will use. You put your 10-digit number in place of the word “number” and for the most part you will utilize the SMS email.
AT&T: firstname.lastname@example.org (SMS), email@example.com (MMS)
T-Mobile: firstname.lastname@example.org (SMS & MMS)
Verizon: email@example.com (SMS), firstname.lastname@example.org (MMS)
Sprint: email@example.com (SMS), firstname.lastname@example.org (MMS)
Xfinity Mobile: email@example.com (SMS), firstname.lastname@example.org (MMS)
Virgin Mobile: email@example.com (SMS), firstname.lastname@example.org (MMS)
Tracfone: email@example.com (MMS)
Simple Mobile: firstname.lastname@example.org (SMS)
Mint Mobile: email@example.com (SMS)
Red Pocket: firstname.lastname@example.org (SMS)
Metro PCS: email@example.com (SMS & MMS)
Boost Mobile: firstname.lastname@example.org (SMS), email@example.com (MMS)
Cricket: firstname.lastname@example.org (SMS), email@example.com (MMS)
Republic Wireless: firstname.lastname@example.org (SMS)
Google Fi (Project Fi): email@example.com (SMS & MMS)
U.S. Cellular: firstname.lastname@example.org (SMS), email@example.com (MMS)
Consumer Cellular: firstname.lastname@example.org
Page Plus: email@example.com
Now to your website:
So, it doesn’t matter what kind of form you use on your website whether you are on wordpress, coded or wix, it will work for any kind of form service. My form has “Name”, “Phone Number” and “Message”. You want to put the number on the form in order to text the person back after you receive a message.
So, once you have your configured phone number and your form on the website you will be ready to go.
The last thing is just adding your email you configured up top and make sure that is the recipient of where the form is going to on your website and BOOM, it is ready for testing.
How the message should come in looks like as if it is sent from an email. It will have From, Subject and Message. I use wordpress, so when I configured the message box on how the message is sent, this is how I wrote it out:
This message is sent from [Name from form]. Here is my message: [Message from form]. I used 2 line breaks and wrote on the last line: To text me back, click on the #: [Number from form].
That will make me know that when the message comes in that it is from my website and it will force me to message them back.
NOTE: When you get your SMS sent to you from the form on your website, YOU WILL NOT BE ABLE TO REPLY TO THE SMS THAT WAS SENT TO YOU. You will need to click on the number whether you are on an Apple device or Android device and it will prompt you to usually copy, call number or message number. Just message that number in a new message and you will be able to reply back to your customer on the go. LAST NOTE: Some phones have spam detection, so make sure your phone is not going to flag it and delete it for whatever reason, even though you will know its from your website.
FOR GOOGLE VOICE NUMBERS: Now there is not an easy sure method to do this right now, but if you wanted your texts to go to your Google Voice number, you would need to forward your numbers messages to Google Voice. I will create an update in order to do this seamlessly with Google Voice once I have a good method I am comfortable with.